Refund policy

At DecorDesh, your satisfaction is our priority! If you're not completely in love with your purchase, we’re here to help.

Returns

• Eligibility: You can return items within 7 days of receiving your order, provided they are unused, in their original packaging, and in the same condition as received.
• Return Process:
  1. Email us at decordesh.com with your order details and reason for return.
  2. Once approved, we’ll provide instructions for sending the item back.
  3. Return shipping costs are the customer’s responsibility unless the item is defective or damaged.

Refunds

• Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
• If approved, your refund will be processed to your original payment method within 7–10 business days.
• Shipping Fees: Original shipping charges are non-refundable.

Damaged or Defective Items

• If your item arrives damaged or defective, contact us within 48 hours of delivery with photos. We’ll send a replacement or issue a full refund.

Exchange Policy

• At this time, we do not offer direct exchanges. You can return the item and place a new order for the desired product.

For further assistance, reach out to us at decordesh.com. We’re here to make things right! 😊