Shipping policy

At DecorDesh, we are committed to delivering your orders safely and efficiently across India. Please read our shipping policy carefully to understand the terms and conditions of delivery.

1. Shipping Locations

We ship to all locations within India. However, some products may have restrictions based on size, weight, or destination. If a product cannot be shipped to your location, we will notify you during the checkout process or shortly after your order is placed.

2. Processing Time

All orders are processed within 2-4 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. In case of any delays due to high order volumes or unforeseen circumstances, we will notify you via email or phone.

3. Shipping Charges

DecorDesh offers free delivery on all orders across India, with no minimum purchase required.

4. Delivery Time

The estimated delivery time varies depending on your location and the type of product ordered. While most deliveries are completed within 5-10 business days from the date of shipping, larger or custom-made products may take up to 15 business days.

We strive to dispatch and deliver your orders as quickly as possible. However, please note that delivery timelines are subject to delays caused by courier partners, weather conditions, or other external factors beyond our control.

5. Multiple Product Orders

For orders containing multiple products, we will make every effort to deliver all items in a single shipment. However, due to varying product sizes, weights, or availability, some items may be shipped separately.

If you wish to ship products to multiple addresses, please place separate orders for each delivery address.

6. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment on our courier partner’s website or directly from the “My Orders” section in your account.

Please note that online tracking typically becomes active within 24 hours of dispatch.

7. Address Accuracy

To ensure timely and accurate delivery, please double-check your shipping address before placing an order. DecorDesh is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

If a package is returned to us due to an incorrect address, we will contact you to confirm the correct address and arrange for reshipment. Additional shipping charges may apply for reshipment.

8. Damaged or Missing Deliveries

If your package arrives damaged, or if there are missing items in your order, please contact us within 48 hours of delivery at support@decordesh.com. Include your order number and photos of the damaged package for a prompt resolution.

9. Changes to This Policy

DecorDesh reserves the right to modify or update this shipping policy at any time without prior notice. Changes will be effective immediately upon posting on this page.

Contact Us

For any questions or concerns about shipping, feel free to reach out to us:

We’re here to ensure your shopping experience with DecorDesh is smooth and enjoyable!